Conference Repeat! Dealing with Difficult People/Emotional Resilience

Conference Repeat! In this session we will explore best practices for how to deal with complaints and bad attitudes, conflict resolution tips and tricks, and what to say during those difficult conversations. With the additional time a webcast allows, we will also be able to touch on the role emotional resilience plays in these conversations.

Credit Information:
1.5 CPE Credits in Specialize Knowledge for CPAs
1.5 CEU Credits toward the following functional areas:

Pricing:
Members: $85 early bird rate through 9/23/2026, $95 regular rate
Non-Members: $125 early bird rate through 9/23/2026, $135 regular rate